Revenue Assurance - Billing Manager (Contract, Start ASAP)

Billing Manager (Revenue Assurance)

Contract - Berkshire

The Company:

A leading Telecoms company, who operate in an Agile, Collaborative and Customer Driven environment, They are currently seeking a Billing Manager to join their team on an initial 5 month contract, based out of their offices in Reading.

Responsibilities:

• The role is to manage the Billing team, as part of the Revenue Assurance & Billing team.
• The main responsibilities of the role are to manage the operational stability and performance for the billing system and processes, and to make sure the customer journey for billing supports the brand.
• The role is responsible for managing the Service Order Workflow process.
• Team Management: Responsibility for managing direct reports, and for managing individual and team performance.
• Propositions and Price Changes: Implement and manage rigorous controls related to proposition and promotions, so as to significantly reduce the risk of any errors impacting customers. Manage the Charging Implementation Process to ensure accuracy of billing.
• Tariff Implementation: Manage and own the implementation of tariff changes in the billing system, including related process quality controls.

Experience Required:

• Previous Billing experience, ideally gained within a Telecoms environment
• IT Operations background
• Excellent leadership skills
• working in an Agile environment
• Strong stakeholder management and communication skills

If you would like to be considered for this opportunity, please apply today with a copy of your most recent CV.

Project People is acting as an Employment Business in relation to this vacancy.