1st Line IT Support

Project People have an exciting opportunity to join a leading mobile infrastructure organisation as 1st Line IT Support.

Your responsibilities as 1st Line IT Support will include;

• To maintain the stock of spare hardware in line with the needs of the business.
• To issue & maintain Laptop and peripheral devices as appropriate.
• To cover for the IT admin person when necessary to provide access to shareholder and internal systems as appropriate.
• Support of the system architecture through proactive daily monitoring of the Service Desk system.
• Ensure all systems have a suitable backup routine and monitor success of all backups.
• Provide initial induction training for New Starters to ensure they are aware how to use the technology within the business.
• To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets obligations to customers.

As the 1st Line IT Support you will ideally possess;

• Experience of 1st line IT support.
• Strong experience of Microsoft Desktop support.
• Educated to A level standard or equivalent.
• Any CompTIA and/or Microsoft certifications.
• Advanced working knowledge of Windows 8.1 and Windows 10 operating systems.
• Intermediate knowledge of Office365.
• Attention to detail and customer focus.

This is a great opportunity to work with a genuine market leader, to find out more please contact Tom Irvine at Project People or apply now!

Project People is acting as an Employment Agency in relation to this vacancy.