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1st Line IT Support

Job Title: 1st Line IT Support
Contract Type: Permanent
Location: Reading, Berkshire
Industry:
Salary: Competitive Salary
Start Date: ASAP
REF: TI-PP-FLSupport_1570203699
Contact Name: Tom Irvine
Contact Email: Tom.Irvine@projectpeople.com
Job Published: 2 months ago

Job Description

Project People have an exciting opportunity to join a leading mobile infrastructure organisation as 1st Line IT Support.

Your responsibilities as 1st Line IT Support will include;

  • To maintain the stock of spare hardware in line with the needs of the business.
  • To issue & maintain Laptop and peripheral devices as appropriate.
  • To cover for the IT admin person when necessary to provide access to shareholder and internal systems as appropriate.
  • Support of the system architecture through proactive daily monitoring of the Service Desk system.
  • Ensure all systems have a suitable backup routine and monitor success of all backups.
  • Provide initial induction training for New Starters to ensure they are aware how to use the technology within the business.
  • To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets obligations to customers.

As the 1st Line IT Support you will ideally possess;

  • Experience of 1st line IT support.
  • Strong experience of Microsoft Desktop support.
  • Educated to A level standard or equivalent.
  • Any CompTIA and/or Microsoft certifications.
  • Advanced working knowledge of Windows 8.1 and Windows 10 operating systems.
  • Intermediate knowledge of Office365.
  • Attention to detail and customer focus.

This is a great opportunity to work with a genuine market leader, to find out more please contact Tom Irvine at Project People or apply now!

Project People is acting as an Employment Agency in relation to this vacancy.