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Service Architect

Job Title: Service Architect
Contract Type: Contract
Location: Bracknell, Berkshire
Industry:
Salary: Negotiable
Start Date: 06/01/2020
Duration: 6 Months
REF: FJS - MTServA_1572282844
Contact Name: Mike Tozer
Contact Email: mike.tozer@projectpeople.com
Job Published: 23 days ago

Job Description

Service Architect

Bracknell

CONTRACT - 6 Months - Starting from January 2020

Our client a Global IT Services company are looking for Service Architect to work on the transition of service for a new contract, this will require the practical set-up of a new service delivery rather than theoretical proposals. They will be writing service design documentation and getting agreement with the customer and the delivery units over details of the processes, following the requirements specified in the new contract.

We are looking for someone who is able to demonstrate significant knowledge and experience in the following areas:-

  • Service Design
  • Process Design and Integration
  • Planning for Service Introduction
  • SNOC/Service Desk design
  • Service Management toolset configuration
  • Writing Service Documentation as required by contract deliverables

They will have:

  • Detailed knowledge of Service Delivery concepts and techniques
  • A strong operational understanding of service supply chains
  • Experience of Service Operating Model design for major IT systems
  • The ability to write coherent, concise, and readable technical documentation

A national security clearance is required for this role but candidates not holding this level of clearance will be considered.

Project People is acting as an Employment Business in relation to this vacancy.