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Problem Manager

Job Title: Problem Manager
Contract Type: Contract
Location: Reading, Berkshire
Salary: Negotiable
Start Date: ASAP
Duration: 6 Months
REF: PP/PROMAN/C/CS_1496407353
Contact Name: Chris Small
Contact Email:
Job Published: 11 months ago

Job Description

My client, a Market Leading Telecoms Company, is looking for a Problem Manager with a proven background in the Telecoms Industry. The successful candidate will be responsible for:

- Owning and managing Root Cause Analysis investigations for major incidents and faults through to conclusions that provide permanent resolutions.
- You will be liaising with the Front office and Back office teams to establish the root cause of faults
- Managing high profile incidents and major incident reviews
- Providing regular updates to customers on the problem investigation process
- Provide detailed reports on Problem Management performance

Candidates should be able to demonstrate:

- Good knowledge and background in problem management
- Knowledge of working in Telecoms RAN/IT operations function
- Knowledge carrying out a High Profile investigation across a wide range of technologies
- Technical workshop knowledge
- Understanding of Problem management and it's function as part of the managed service function.

To apply for this role please send your CV to

For more information please call 01189 285550

Project People is acting as an Employment Business in relation to this vacancy.