Partner Governance Manager - Initial 6 months - Berkshire

Partner Governance Manager - Initial 6 months, potential to convert to perm - Berkshire

The purpose of this role is to align our outsourced partners on the common understanding of our clients goals and objectives by managing activities related to contract and supplier relationships in order to deliver against our contractual agreements with the partners. This involves monitoring performance against KPIs, key controls and SLAs, and compliance to contractually agreed standards. Develop and maintain working relationships with a variety of internal and external stakeholders to deliver business outcomes.

The Partner Governance Manager works autonomously but cross-functionally with the outsourced partners, the Partner Management team, Legal, Compliance, Channel Operations and Finance and is the main focal point of resolution of all issues related to the contract.

Responsibilities include:

1. Ensure seamless alignment of major incidents and any change process impacting cost and SLA structure of the contract.
2. Manage the activities related to supplier relationships, contract and commercial terms and conditions, with regards to the contracts under the supplier's scope.
3. Actively drive minimisation of total cost of ownership (by assisting commercial staff with negotiating with suppliers to optimise the procurement of services in a cost effective way)
4. Govern the contracts with suppliers and manage the supplier governance process to ensure performance issues are addressed and the relationship is effectively managed.
5. Translate functional requests into contract specifications in relation to the business as usual activities for the supplier being managed.
6. Ensure the contract changes and performance related invoice credits or debits are agreed with key stake holders and communicated to head of commercial finance.
7. Ensure effective evaluation of business risks and issues related to the supplier, operational incidents, potential application changes and internal audit reports. Implement appropriate on-going risk management processes and take appropriate and timely actions.

If this role has caught your eye and you would like to join a dynamic team, apply today or send your CV directly to Eva.Graf@projectpeople.com

Partner Governance Manager - Initial 6 months, potential to convert to perm - Berkshire

Project People is acting as an Employment Business in relation to this vacancy.