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Operations Administrator (12 Months, Start ASAP)

Job Title: Operations Administrator (12 Months, Start ASAP)
Contract Type: Contract
Location: Glasgow, Scotland
Industry:
Salary: Attractive Rate + Holiday + Pension
Start Date: ASAP
Duration: 12 Months
REF: PP/LG/OPADMIN/GL_1578493769
Contact Name: Laura Gallagher
Contact Email: laura.gallagher@projectpeople.com
Job Published: 7 months ago

Job Description

Operations Administrator

Glasgow (12 Month Contract)

The Role:

A leading Telecoms Company, who operate in an Agile, Collaborative and Customer Driven environment. They are currently looking for a hardworking and savvy Operations Administrator to provide maternity cover over a 12-month period. They are in need of an efficient individual, who enjoys working as part of a team while developing their own technical skills and becoming part of a continuously evolving team that focuses on efficiency and personal development.

Responsibilities:

  • Managing and updating our customer database whilst liaising with the vendors and performance managers.
  • Weekly and monthly data reconciliations.
  • Providing updates on customer accounts for internal and external stakeholders such as; balance change, exclusions, debt sale, disconnections / reconnections.
  • Investigating any discrepancies in status and/or balance between in house database and vendors.
  • Query management from internal and external Stakeholders.
  • Supporting case management and providing feedback on incorrect cases raised

Experience Required:

  • Good working knowledge of the Microsoft office suite (and experience of using in-house database systems).
  • Strong MS Excel & MS Access skills and good attention to detail.
  • Excellent written and verbal communication skills.
  • Good stakeholder management skills.
  • Ability to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
  • Ability to operate current company systems such as PeopleSoft and SingleView preferred.

If you would like to be considered for this exciting opportunity, please apply today with a copy of your most recent CV.

Project People is acting as an Employment Agency in relation to this vacancy.