Job Title: | Network Operation Centre Engineer |
Contract Type: | Permanent |
Location: | London, England |
Industry: | |
Salary: | Competitive salary |
Start Date: | ASAP |
REF: | JY/NOC-E/24/10/2018_1540383490 |
Contact Name: | Jason Ying |
Contact Email: | jason.ying@projectpeople.com |
Job Published: | over 5 years ago |
Job Description
Network Operation Centre (NOC) Engineer
About the company
Our client's Telecommunication network covers around the world. It provides full range and high-quality information and telecommunication services. They're also committed to being a creator of smart living trusted by customers, connecting the world to innovate and share a good smart living, improving the quality of products and services continuously to fulfil customer needs.
A fantastic opportunity has arisen from a leading Chinese telecom operator. We are looking for a NOC Engineer to join our NOC Centre.
Main Responsibilities:
- Responsible for 7*24hr duty on shift in NOC Europe (night and public holiday shift based at home);
- Responsible for 7*24hr calls answering for network trouble and ICT problem notice;
- Responsible for handling notices 7*24hr from NOC Europe email and internal system;
- Responsible for following up all related trouble tickets and escalating cases in Europe and in the UK;
- Responsible for sorting and sending plan, maintenance work and emergency outage notification to end customer or related partners;
- Responsible for checking network element twice a day(may need more times accordingly with different situation);
- Responsible for provisioning of trouble recovery and migration;
- Responsible for generating major trouble report and list of affected circuit;
- Responsible for generating trouble report and providing LOG record accordingly with request from end customer or other internal departments;
- Responsible for maintaining record for network assets and spare parts, customer's service records, and other related materials.
Your skills:
- Fluently English and Mandarin speaking, reading and writing is preferable;
- Basic network technical knowledge or related computer major;
- Good communication skill and strong sense of responsibility;
- Certification of CCNA or HCNP would be considered priority;
- Good communication skills.
Project People is acting as an Employment Agency in relation to this vacancy.
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