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Mandarin Speaking Service Operation Specialist

Job Title: Mandarin Speaking Service Operation Specialist
Contract Type: Contract
Location: London, England
Salary: Competitive market rate
Start Date: ASAP
REF: LZ-HW-2020-10-22_1597049638
Contact Name: Lin Zhang
Contact Email:
Job Published: 12 months ago

Job Description

Mandarin Speaking Service Operation Specialist

The company:

My client is a leading Telecoms company, who operate in more than 170 countries across the world. They are current looking for a Mandarin speaking Service Operation Specialist to work out of their new fantastic and new office in London



  • Data management, including data analysis and report sending.
  • Communicate and cooperate the daily service operation with HQ.
  • Responsible for daily operation KPI report to internal and external customers.
  • Responsible for analysing internal & external Customer Request.
  • Monitor daily abnormal activities and timely escalation.
  • Project management, follow up innovation project progress, monitor and close the tasks.
  • Any other duties commensurate with the accountabilities of the post.


  • 1 - 2 years of experience in project management or sales/ operation management or other relevant experiences is preferred.
  • Excellent organisational and analytical skills.
  • Clear communication skills and ability to co-ordinate several diverse stakeholders
  • Excellent project management ability
  • Attentive to details, with ability to spot potential risks and proactively plan to avoid them in advance
  • Strong analytics - ability to synthesize, interrogate and integrate learning from multiple sources.

If you are interested in applying, please call Lin Zhang on 0118 928 5550 or send your latest CV to

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