Job Title: | Head of Customer Service Design |
Contract Type: | Permanent |
Location: | Maidenhead, Berkshire |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
REF: | PP/HOCSD/P/CS_1495814248 |
Contact Name: | Chris Small |
Contact Email: | chris.small@projectpeople.com |
Job Published: | almost 7 years ago |
Job Description
Head of Customer Service Design
Responsibilities:
The purpose of the Customer Solution Design team is to support my client's brand strategy by designing and delivering consistent, multi-channel customer support solutions. The team is responsible for working collaboratively with multiple teams across the business, to design and develop solutions which deliver the following;
This role is accountable for leading an expert team of people, developing consistent customer solutions which operate across all customer touchpoints. The solutions are required to support a broad range of initiatives, all of which will be developed in order to achieve the company plan. |
Scope (Nature & Scope)
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Responsibilities (Principal accountability)
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Knowledge and experience (Knowledge and Experience)
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To apply for this position please send an updated CV to chris.small@projectpeople.com
Project People is acting as an Employment Agency in relation to this vacancy.
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