Head of Customer Service Design
The purpose of the Customer Solution Design team is to support my client's brand strategy by designing and delivering consistent, multi-channel customer support solutions.
The team is responsible for working collaboratively with multiple teams across the business, to design and develop solutions which deliver the following;
This role is accountable for leading an expert team of people, developing consistent customer solutions which operate across all customer touchpoints. The solutions are required to support a broad range of initiatives, all of which will be developed in order to achieve the company plan.
Scope (Nature & Scope)
Responsibilities (Principal accountability)
Knowledge and experience (Knowledge and Experience)
To apply for this position please send an updated CV to firstname.lastname@example.org
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