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Finance Manager - Voice

Job Title: Finance Manager - Voice
Contract Type: Permanent
Location: Reading, Berkshire
Salary: Negotiable
Start Date: asap
Duration: Permanent
REF: PP/CK/FinanceManager_1650626939
Contact Name: Caroline Kennedy
Contact Email:
Job Published: 29 days ago

Job Description

Finance Manager - Voice



We have an exciting opportunity for a Finance Manager - Voice to join our busy team. This role reports to the Senior Finance Manager - Voice and is part of the Finance team business partnering the Commercial Teams. You will be a key business partner to the Commercial Teams, providing direction and insight to support delivery of the team's goals as well as being a key link between the Commercial teams and wider Finance functions.

The Finance Manager - Voice is responsible for providing effective commercial & financial support, along with challenge & direction to the Commercial Teams in order to ensure performance is at the optimum level. The role also manages key elements of the financials for Contract Voice and the role will need to be able to explain key drivers of trends and proactively identify any risks and/or opportunities versus the financial targets.

Developing relationships with a number internal teams will be key to the role and you will work and influence these stakeholders to deliver volume, profitability and cost targets whilst minimising other risks.

Other responsibilities for the Finance Manager - Voice will include but not limited to:

  • Support, challenge & scrutinize the Trading Managers & their teams who are responsible for the acquisition of new customers, the retention of existing customers along with growing the in-life value of our customers throughout their contract
  • Play an active role in the month end/forecasting/budgeting cycles ensuring that the key metrics and financial measures are accurately reported, forecasted and delivered on-time to the required timescales
  • Identify, track and provide recommendations on any risks and opportunities that could impact the delivery of the financial targets
  • Business case pricing initiatives, promotion opportunities and new propositions / handset launches and conclude with the alignment across different areas, a recommendation based on the financial and non-financial outcomes
  • Work with the Credit Team to review customer quality, impact of bad debt and overall contract profitability across different Channels and to identify opportunities and risks to optimise pricing and acceptance rate
  • Support and challenge Supply Chain and Device Teams to optimise device ranging decisions and stock holding and to maximise value from manufacturers' funding and support

The successful Finance Manager will have:

    • Experience of managing relationships with multiple stakeholders
    • Experience of interfacing with commercial teams
    • Effective communicator who is happy to voice an opinion
    • Ability to work in the detail but create clear & concise conclusions for upward communication
    • ACCA, CIMA or ACA Qualified Accountant
    • Excellent MS Excel and PowerPoint skills

Nice to Have:

  • Higher level of academic qualifications (e.g. degree)
  • Experience in manipulating large datasets and preparing insightful reports/dashboards

To apply for the Finance Manager - Voice, please send your CV to

Project People is acting as an Employment Agency in relation to this vacancy.