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Digital Consultant - CLM - Offers & Rewards - Mobile Apps

Job Title: Digital Consultant - CLM - Offers & Rewards - Mobile Apps
Contract Type: Contract
Location: Maidenhead, Berkshire
Industry:
Salary: Competitive day rate
Start Date: ASAP
Duration: 5 months +
REF: KK_CLM_1501775470
Contact Name: Kerry Knight
Contact Email: kerry.knight@projectpeople.com
Job Published: 16 days ago

Job Description

Digital Consultant - CLM - Offers & Rewards

5 months + contract

Berkshire

This leading telecoms company are seeking an experienced Customer Life Cycle Management Consultant to join their team in Berkshire.

They are looking for someone who has a background with retaining customers for a loyalty/rewards mobile app across multiple areas such as push notifications, SMS, Emails etc.

  • Accountable for driving the app customer life cycle engagement and re-engagement through a CLM strategy to increase retention rates
  • Own the strategy, plan, execution and optimisation of plans across SMS, Email, push notifications
  • A/B tests differing variants of comms, offers, win back to achieve the most optimal retention rate

Ideal Candidate must have/be:

  • data driven, customer life cycle marketer
  • A strong analytical or insight background, with an ability to look at data from a multitude of different angles.
  • A strong collaborator, brilliant at cross-functional working and influencing
  • Experience of driving engagement and re-engagement with digital products, services and brands.
  • Experience of using Swrve as a digital CLM tool is a strong nice to have.

For more information please apply here or send a CV direct to kerry.knight@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.