Job Title: | Digital Consultant - CLM - Offers & Rewards - Mobile Apps |
Contract Type: | Contract |
Location: | Maidenhead, Berkshire |
Industry: | |
Salary: | Competitive day rate |
Start Date: | ASAP |
Duration: | 5 months + |
REF: | KK_CLM_1501775470 |
Contact Name: | Kerry Knight |
Contact Email: | kerry.knight@projectpeople.com |
Job Published: | over 6 years ago |
Job Description
Digital Consultant - CLM - Offers & Rewards
5 months + contract
Berkshire
This leading telecoms company are seeking an experienced Customer Life Cycle Management Consultant to join their team in Berkshire.
They are looking for someone who has a background with retaining customers for a loyalty/rewards mobile app across multiple areas such as push notifications, SMS, Emails etc.
- Accountable for driving the app customer life cycle engagement and re-engagement through a CLM strategy to increase retention rates
- Own the strategy, plan, execution and optimisation of plans across SMS, Email, push notifications
- A/B tests differing variants of comms, offers, win back to achieve the most optimal retention rate
Ideal Candidate must have/be:
- data driven, customer life cycle marketer
- A strong analytical or insight background, with an ability to look at data from a multitude of different angles.
- A strong collaborator, brilliant at cross-functional working and influencing
- Experience of driving engagement and re-engagement with digital products, services and brands.
- Experience of using Swrve as a digital CLM tool is a strong nice to have.
For more information please apply here or send a CV direct to kerry.knight@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
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