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Customer Support Engineer- Subscriber Data Management (SDM/HLR)

Job Title: Customer Support Engineer- Subscriber Data Management (SDM/HLR)
Contract Type: Contract
Location: Dublin, Republic of Ireland
Salary: Negotiable
Start Date: asap
Duration: 6 months
REF: x/eg/ccsdm_1527600775
Contact Name: Elizabeth Gilpin
Contact Email:
Job Published: 10 months ago

Job Description

Customer Support Engineer- Subscriber Data Management (SDM/HLR). Dublin, 6months contract.

Customer Support Engineer - SDM/HLR required to work on a contract basis for a leading mobile telecoms company to work on customer site in Dublin.

Extensive hands-on experience on SDM nodes: NT-HLR, HSS, One-EIR, One-MNP, One-NDS, 3DS
Strong knowledge of OneNDS provisioning functionality, ExP/UPC/SPML/SOAP/Bulk provisioning
Strong trouble shooting skills and strong knowledge of SDM related calls flows
Strong knowledge of HLR NSR data, features and roaming configuration 3G/4G
Should be able to work independently on all design deliverable such as HLD/LLD/DB/MoPs/MMLs
Strong knowledge on different interfaces and protocols that terminate on SDM nodes
Should be able to perform integration activities (integrating SDM with other nodes)
Should be able to quantify and qualify impacts of software upgrades and should be able to liaison with Care for software grades

Experience on Capacity management, Optimization, Network performance & parameter handling
Supporting other members of the team in SDM related knowledge transfer and competence development

Flexible mind-set to perform various kinds of activities e.g. raising WOs & INCs, dealing with various stakeholders in Three such as Ops, change-management, wholesale, commercial etc
Experience on MNP/EIR migrations (from Ericsson equipment beneficial)
Hands-on experience on VoLTE
Should be able to update/prepare TPDs as need be.

Project People is acting as an Employment Business in relation to this vacancy.