Job Title: | Customer Service Advisor - Web Chat |
Contract Type: | Contract |
Location: | Maidenhead, Berkshire |
Industry: | |
Salary: | competitive hourly rate |
Start Date: | ASAP |
Duration: | 6 months+ |
REF: | KK_WEB_1578561073 |
Contact Name: | Kerry Knight |
Contact Email: | kerry.knight@projectpeople.com |
Job Published: | over 4 years ago |
Job Description
Customer Service Advisor
6 month contract with a view to go permanent
Maidenhead and some remote working
This leading telecoms company are seeking a Customer Service Advisor to join their busy Customer Support Team.
You will manage customer interactions via web chat and email, with a clear focus to resolve customer queries and issues and use these inputs to drive continuous improvement to make sure our customers can more effectively self-serve. You will help to develop the Brand by ensuring that all our communications with customers are consistent and recognisable and reflect the values we stand for.
You must have:
- Excellent Customer Service skills
- Strong communication skills
- Positive 'can do' attitude
- Good computer skills
- Web chat experience is an advantage
For more information please apply here or send a CV direct to kerry.knight@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.