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Customer Service Advisor - Web Chat

Job Title: Customer Service Advisor - Web Chat
Contract Type: Contract
Location: Maidenhead, Berkshire
Industry:
Salary: competitive hourly rate
Start Date: ASAP
Duration: 6 months+
REF: KK_WEB_1578561073
Contact Name: Kerry Knight
Contact Email: kerry.knight@projectpeople.com
Job Published: 11 months ago

Job Description

Customer Service Advisor

6 month contract with a view to go permanent

Maidenhead and some remote working

This leading telecoms company are seeking a Customer Service Advisor to join their busy Customer Support Team.

You will manage customer interactions via web chat and email, with a clear focus to resolve customer queries and issues and use these inputs to drive continuous improvement to make sure our customers can more effectively self-serve. You will help to develop the Brand by ensuring that all our communications with customers are consistent and recognisable and reflect the values we stand for.

You must have:

  • Excellent Customer Service skills
  • Strong communication skills
  • Positive 'can do' attitude
  • Good computer skills
  • Web chat experience is an advantage

For more information please apply here or send a CV direct to kerry.knight@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.

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