Customer Readiness Manager

Project People have a fantastic opportunity for a Customer Readiness Manager to join a market leading business at the forefront of technology. This is an opportunity to work in a cross functional team and in an agile environment

As the Customer Readiness Manager your responsibilities will include;

• Using expertise to support a business readiness circle to deliver their outcomes, removing impediments and fostering collaboration on dependencies
• Facilitate the correct resourcing and skill profiles for the team, and escalate as required.
• Be responsible for the organisation, facilitation and ongoing improvement of all events
• Track and communicate team plan on a page, and detailed plans for stakeholders as required
• Proactively liaise with Business Project Managers, Technical Delivery Managers and others within the business where required. Help the teams to articulate and manage risks, issues and dependencies across all the teams
• Create an environment where empowered, motivated and protected teams can thrive

The ideal Customer Readiness Manager will have;

• Experience as a Programme or Project Manager
• Excellent stakeholder management, collaboration skills and the ability to hold people to account
• Ability to get involved in functional activities, to live and breathe life within the Customer Team
• Experience with a variety of delivery frameworks and methodologies
• Proven delivery experience within a complex organisational environment with significant volume of change
• Thorough understanding of iterative, incremental delivery
• Proven ability to manage multiple projects/deliveries simultaneously
• Proven ability to lead and coach

If this sounds like the next role for you then apply now or contact tom.irvine@projectpeople.com for more details.

Project People is acting as an Employment Business in relation to this vacancy.