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Business Process Analyst - Berkshire - Contract - Telecoms

Job Title: Business Process Analyst - Berkshire - Contract - Telecoms
Contract Type: Contract
Location: Berkshire, England
Salary: Negotiable
Start Date: ASAP
REF: PP/C/BPAA/FC_1567418072
Contact Name: Fred Cope
Contact Email:
Job Published: almost 2 years ago

Job Description

Business Process Analyst - Berkshire - Contract - Telecoms

A leading mobile operator in Berkshire are currently recruiting for a Business Process Analyst to join their team on an ongoing contract basis.

The role:

Reporting into the Senior Business Analyst, you will be a member of a small team of Business Process Analysts supporting a wide variety of initiatives to deliver the companies Target Operating Model. Working with a wide range of business stakeholders and managed service partners, you will be responsible for the modelling of Business Processes, RACIs and Working Level Agreements.


  • Working closely with stakeholders and SMEs to identify and analyse business processes
  • Facilitating collaborative workshops with SMEs to capture business processes
  • Documenting processes with clearly developed process maps and process descriptions according to defined standards
  • Following a standard business process architecture framework to ensure all processes are developed at the correct process level
  • Managing change during development of the to-be process
  • Examining processes holistically to understand the impact of changing them on people, strategy, systems and general business operations

Experience Required:

  • Evidence of competency in and experience of writing high quality user documentation for end users, managers and technical staff.
  • Microsoft Word skills including using styles and templates
  • Excellent use of English (including grammar and punctuation)
  • Demonstrable experience in a business process role
  • Experience in leading process definition workshops
  • Excellent verbal and written communication skills
  • Telco experience is an advantage

Please apply via this site in the first instance or send a CV with covering note to

Project People is acting as an Employment Business in relation to this vacancy.