Job Title: | SERVICE DESK ANALYST |
Contract Type: | Contract |
Location: | Reading, Berkshire |
Industry: | |
Salary: | COMPETITVE |
Start Date: | ASAP |
REF: | SDASW001_1536335867 |
Contact Name: | Simmone West |
Contact Email: | simmone.west@projectpeople.com |
Job Published: | over 5 years ago |
Job Description
Service Desk Analyst
Reading
I`m looking for an experienced service Desk Analyst to join a Service Operations team providing 24x7 cover alongside the Incident Management team based in Reading. As a member of this newly established team there is a wonderful opportunity to influence how the function operates, ensuring best practice processes are adopted and developed.
- Experience in a fast paced operational environment.
- Working knowledge of Microsoft packages (Excel, Power point, Word)
- A logical approach to problem solving and great attention to detail.
- Excellent communication skills.
- Familiar with ITSM tool sets (i.e. Remedy)
- Successful at developing and managing relationships across all organisational levels.
Please send your CV to simmone.west@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
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