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Operations coordinator

Job Title: Operations coordinator
Contract Type: Contract
Location: Glasgow
Salary: Negotiable
Start Date: asap
Duration: 6 months
REF: PP/T/OC/JBM_1656495760
Contact Name: Jessie Marsh
Contact Email:
Job Published: 11 months ago

Job Description

Our Collections Operations team are on the look-out for a hardworking and savvy Operations Coordinator, to join us on FTC up until July 2023!

We need an efficient individual, who will enjoy working as part of small busy team, becoming part of a continuously evolving team that focuses on efficiency and enhancing System management. The ability to multi-task and effectively manage daily workload, while maintaining strong performance against objectives is key.

Are you resourceful, a good problem solver, well-organised with high attention to detail? Then this one's for you!


  • Managing daily operation that brings in £2m in revenue p.a. Tracking overall performance and providing improvements to maximise revenue.
  • Responsible for management of daily / weekly / monthly automated processes.
  • Supporting administration requirements:
  • Investigating any discrepancies in status and/or balance between in house database and vendors.
  • Managing and updating our customer database whilst liaising with the vendors and performance managers.
  • Query management from internal and external stakeholders.


  • Good working knowledge of the Microsoft office suite.
  • Strong MS Excel & MS Access skills and good attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
  • Ability to work to tight deadlines as part of a team to achieve a shared objective.
  • Work cooperatively as part of a team and collaboratively with peers, internally and externally.
  • Ability to quickly pick up and operate difference systems and tools
  • Ability to work in a fast-paced changing environment

Desirable Criteria

  • Experience of SAS and/or SQL programming language
  • Experience and understanding of Collections procedures or systems.
  • Database management

Project People is acting as an Employment Business in relation to this vacancy.