Key Account Manager - Strategic Enterprise Accounts

Key Account Manager - Strategic Enterprise Accounts

Permanent

Theale/Home

We're looking for a senior‑level Key Account Manager to lead the strategic, commercial, and operational success of major telco customers. This role drives long‑term partnership growth, leads multi‑year account strategies, and takes full commercial accountability across complex, enterprise‑scale accounts.

The Key Account Manager will act as the senior point of contact for C‑suite stakeholders, lead high‑value commercial negotiations (100's millions), manage full P&L performance, and coordinate cross‑functional teams across Sales, Commercial, Finance, Delivery, Operations, Technology, and Legal to deliver integrated solutions and exceptional service.

Responsibilities of the Key Account Manager include:

• Profitable account growth and accurate forecasting
• High‑value commercial negotiations and contract lifecycle management
• Upsell, cross‑sell and solution expansion opportunities
• Resolution of complex commercial and operational escalations
• Strong, trusted relationships with senior customer stakeholders

The successful Key Account Manager will have

• Extensive experience leading large, complex strategic accounts
• Proven P&L ownership and enterprise‑level commercial accountability
• Strong commercial acumen, financial literacy, and negotiation expertise
• Ability to influence and lead cross‑functional teams without direct authority
• Confident communication with C‑suite and executive stakeholders

To apply for the Key Account Manager, please send your CV to caroline.kennedy@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.