Job Title: | Change and Release Manager |
Contract Type: | Permanent |
Location: | Solihull, West Midlands |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
REF: | PR-CM-Sol-P_1562591997 |
Contact Name: | Paul Read |
Contact Email: | paul.read@projectpeople.com |
Job Published: | almost 5 years ago |
Job Description
Change and Release Manager
Permanent
Location - Solihull
My global IT outsourcing client is looking to hire a Change and Release Manager. The role will involve managing elements of service delivery to management level within the customer environment in order to deliver contracted service commitments & continual service improvements, proactively manage elements of capability units & other suppliers in a service partnership as 'one service team' and deliver a specialist service management function within the account.
Experience:
- Demonstrates a clear knowledge of Change Management, with practical experience in assessing, analysing, developing, documenting and implementing change processes and procedures
- Demonstrates a clear knowledge of Service Delivery Management standards & practices. Applies these standards & practices in all activities
- Customer service experience
- Excellent communication and numeracy skills
- Planning and organisational skills
Key Skills:
- Experience running a change management function (only needs 1-2 years)
- Ideal background from managed service provider but will consider others
- ITIL foundation ideal
- Make sure operation changes placed achieved and understand consequence
- ServiceNow experience would be a nice to have (not a technical role)
For further details on the role, please forward your up to date CV.
Project People is acting as an Employment Agency in relation to this vacancy.
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