Tools & Systems Analyst
The tools and systems utilised within the Programme Office and across delivery teams are critical to the successful delivery of business change, ensuring alignment to business strategy and ability to support business change that delivers benefit against the Company Plan.
The Tools & Systems Analyst role is critical to Governance & Assurance and the Programme Office as it ensures the operational integrity of the key tools and systems used to support the delivery of change across the business and drives continual improvement in their use and the value of the insight produced from them.
The Main Description:
Reporting directly to the Performance & Quality Manager, the Tools & Systems Analyst will set up and assure the service support model for the Programme Office tools.
The Tools & Systems Analyst will be accountable for ensuring the day to day operational integrity of the tools & systems used to support the delivery and management of projects and programmes, associated processes and the data across the delivery functions. Responsible for proactively managing the service availability levels of the infrastructure and application(s). Collaborating with the delivery Portfolios to define the metrics for operational performance reporting, new configuration and continuous improvement initiatives.
A key aspect to the role is acting as a link between Project Online users and 3rd parties to liaise with the relevant teams to manage updates and planned outages, as well as ensuring the relevant support is being provided by our Partners and Suppliers.
Skills, Experience and Qualification.
As the Tools & Systems Analyst within Programme Office your skills and qualifications will ideally include:
Project People is acting as an Employment Business in relation to this vacancy.