SENIOR TECHNICAL OPERATIONS SPECIALIST (CA ITCM) - CONTRACT - REMOTE
Leading Managed Services Provider in the Defence Sector require a Senior Technical Operations Specialist to join their ongoing project. Looking for a contractor recruit to join our 2nd Line Enterprise Management support team. As part of a small team within a larger operations organization, your role will be to deliver support services and change to EM platforms hosting alert monitoring configurations that are critical to our Customer
Duration: 3 months rolling contract
**A national security clearance is required for this role but candidates not holding this level of clearance will be considered**.
Key responsibilities include -
- Resolution of incidents and problems,
- Delivering infrastructure change and projects,
- Identifying and delivering service improvements.
- Developing the capability and skills of peers and junior engineers.
You will be empowered to identity better ways of doing things and to share your ideas. You can expect to attain skills in new technologies to ensure continued growth of technical capability, with opportunities to work with all our operational teams.
(inc. Windows, Solaris/Linux, Storage and Backup teams) to enhance that learning.
Your experience -
- Significant knowledge of CA ITCM IT ( Client Automation Manager )
- Significant Knowledge of Opsview/ Nagios systems.
- UNIX/ POWERSHELL scripting skills.
- Technical leadership during projects and live service events.
- Strong teamwork and interpersonal communication.
- Proven problem-solving ability.
- Proactive approach to personal workload management.
- Awareness of the ITIL Service Management framework and specifically incident and change management.
Your knowledge/skills -
- CA ITCM (Essential) IT CLIENT AUTOMATION MANAGER
- Opsview/ Nagios (Preferable)
- Windows PowerShell
Please apply via this ad in the first instance or send a CV with covering note or contact me on 07587743762 or Balla@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
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