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Technical Services Engineer

Job Title: Technical Services Engineer
Contract Type: Contract
Location: Belfast, County Antrim
Industry:
Salary: Negotiable
REF: RC/CTechnicalservice_1669135878
Contact Name: Rohit Chavda
Contact Email: Rohit.Chavda@projectpeople.com
Job Published: 13 days ago

Job Description

Associate Technical Service Engineer

Belfast - site based - Shift Work

Contract

Your role

We are looking for a Technical Service Engineers to ensure our customer's services run smoothly. You will be responsible for monitoring, investigating, and diagnosing technical issues for our customers across the region. Your role will involve working as part of a team managing a large number of network devices, servers and applications following defined processes and procedures on a 24x7 basis. Full training will be provided.

The Operations Centre currently manage services for multiple customers providing support for numerous technologies. The engineering shift teams are made up of high performing individuals who are both friendly and customer focused.

Your experience

Experience within an IT Support environment

Proven troubleshooting skills

Empathic listener and persuasive speaker with good proficiency in written word

The ability to use their own initiative and to identify and resolve potential problems/issues

The ability to represent the company to stakeholders in a professional manner

Project People is acting as an Employment Business in relation to this vacancy.