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Support Engineer - T-SQL - Wolverhampton - Perm

Job Title: Support Engineer - T-SQL - Wolverhampton - Perm
Contract Type: Permanent
Location: Wolverhampton, West Midlands
Industry:
Salary: Negotiable
Start Date: ASAP
REF: CB - TV - TSQL Sup_1518693344
Contact Name: Charles Bryan
Contact Email: charles.bryan@projectpeople.com
Job Published: 10 months ago

Job Description

Support Engineer - T-SQL - Wolverhampton - Perm

Our client are looking for an experienced Support Engineer with T-SQL knowledge to join the technical support team based in Wolverhampton.

The successful candidate will provide technical application support

Key Responsibilities:

Reporting to the Support Manager, the successful candidate will be responsible for:

  • Incident logging, investigation and escalation.
  • Analysis of problems and their root-causes for incidents raised by customers
  • Adherence to agreed KPI's
  • Remote and on-site installations/upgrades of client systems
  • Visiting client sites as and when required
  • Working closely with other departments across the organisation.

Experience

  • Strong commercial MS SQL experience.

Key Technical Skills

  • Knowledge of T-SQL, including stored procedures, functions and synonyms.
  • Experience working with MS SQL Server 2008 (and above) installation, sizing and performance troubleshooting.
  • Windows and Network experience, including Window Server 2008 onwards, Active Directory and Windows security, IIS, COM+/MTS, DCOM, MMQ

Key Competencies

  • Methodical, hardworking and enthusiastic with the ability to work under pressure, and with competing priorities.
  • Strong written and verbal communication skills (face-to-face and telephone).
  • Excellent time management skills.
  • Logical thinking with proven problem-solving abilities.
  • Strong sense of ownership and client focus.

Please note that as part of the interview process, candidates will be required to take a technical test.

Project People is acting as an Employment Agency in relation to this vacancy.