Job Title: | SR. APPLICATION SUPPORT ENGINEER - HYBRID - DUBLIN - CONTRACT |
Contract Type: | Contract |
Location: | Dublin |
Industry: | |
Salary: | Negotiable |
REF: | APPSUPPORT-DUBLIN_1669647193 |
Contact Name: | Balla J |
Contact Email: | Balla@projectpeople.com |
Job Published: | over 1 year ago |
Job Description
SQL APPLICATION SUPPORT ENGINEER - HYBRID - DUBLIN-IRELAND- CONTRACT/PERMANENT
Leading Managed Services Provider in the Defence and Public sector needs a Sr, SQL Application Support personal for their ongoing project. Can be considered for contract /permanent.
Position: Sr. Application Support Developer
Location: Dublin, Ireland
Mode: Hybrid - 2 days in office per week
Contract/Permanent
Required Education and Experience
- 7+ years working experience in IT
- Excellent SQL skills - mandatory core skill
- Strong understanding and knowledge of Unix/Linux
- Thorough understanding of and experience in the billing cycle and related processes
- Excellent understanding of relational databases (PostgreSQL, Oracle)
- Self motivating and able to prioritize tasks
Desired Skills
- Knowledge of Wildfly, AWS, Apache and Unix scripting is an advantage
- Understanding of XML-based web service protocols, e.g. SOAP
- Experience in using an application monitoring solution, e.g. Nagios.
- Experience of mobile telecommunications industry
- Experiencing in using a defect management application, e.g. Jira
- Development and testing experience is also an advantage
Responsibilities to include, and are not limited to:
- Resolve incidents in a timely, efficient and professional manner.
- Troubleshoot issues in a logical way following proven methodologies/best practise.
- Take ownership for listening to, understanding and resolving customer issues.
- Resolve problems within required timescales.
- Escalate problems to the team leader in a timely fashion if required.
- Follow documented business processes and adhere to customers service level agreements.
- Provide clear and professional communication with customers.
- Work well with other team members and support less experienced people in the team.
- Document actions taken in resolving new customer incidents.
- Provide written or verbal work instructions.
Please apply via this ad in the first instance or send a CV with covering note or contact me on 07587743762 or Balla@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
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