Site Access Negotiator - Mobile Telecoms Sites

Site Access Negotiator - Mobile Telecoms Sites - 6 month contract - Berkshire

Reading based contract but lots of flexible and home working.

This person will be responsible for improving access relationships and building relationships with site providers. They need to have a customer service mindset. Working with T&O and Deployment with access blockers.

Looking for someone with excellent telephone and written communication skills, who can be a key point of contact for landlords, dealing with Access Issues to sites.

This may include;

• managing escalations where landlords have issues with contractors being on site,
• gaining permissions from landlords for upcoming works,
• getting contractual obligations adhered to, e.g. access, keys, points of contact.

Background:

• Telecoms desirable, but not essential
• Excellent customer service skills (background in a customer service facing role advantageous)
• IT literate, and quick to pick up new systems.
• Previous site access experience highly desirable
• Property and / or telecoms experience
• Strong customer service mindset with excellent negotiation skills
• Understanding of leases/able to interpret legal documents
• Must actively listen to objections and find solutions
• Results driven
• Strong customer relationship skills
• Exceptional communication skills

Project People is acting as an Employment Business in relation to this vacancy.