ServiceNow Technical Consultant

ServiceNow Technical Consultant

Contract position

Dublin, Ireland (Hybrid Working)

Are you enthusiastic, flexible, innovative, a team player and care about delivering successful outcomes for customers and the company? Can you lead in the development of ServiceNow services, applications and modules on customer projects? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? Then, it is a great opportunity to work as ServiceNow Technical Consultant for a high profile , well-loved brand within IT Service company, based out of Dublin, Ireland (Hybrid Working)

Roles purpose:

• Responsible for technical input to qualification and business approval meetings to make a recognized technical contribution.
• Design solutions which need minimal review following peer review
• Design integrations to 3rd party sources to meet customer business process needs
• Assist in the scoping of new opportunities and to design tools and techniques to deliver efficiently;
• Maintain a high level of product and solution knowledge and an up-to-date skills profile in ServiceNow services.
• Support the sales team in developing the business, utilising your expertise and experience of ServiceNow modules, in particular CSM or FSM, frequently taking the leading role in client presentations and marketing events, to secure both new and extension business opportunities.
• Deliver a positive and value-add experience for your customers in every interaction.

Required Skills:

• You will have in-depth knowledge of the ServiceNow platform with a demonstrable understanding of Service Management concepts and principles together with experience of working with quality control and testing standards.
• ServiceNow Certified Administrator
• ServiceNow Certified Implementation Specialist
• Ability to manage competing priorities in a complex environment
• Excellent written and oral communication skills including customer liaison at senior levels
• Excellent interpersonal and negotiating skills, ability to enable collaboration
• Project/change management experience and skills
• Investigation and analysis of problems with a methodical and disciplined approach
• Proactive customer support and problem resolution
• Ability to devise creative technical solutions, to research alternative solutions and make recommendations
• Ability to convey a strong presence, professional image, and deal confidently with complex technical problems

If interested and would like to find out more please send your CV to Deepthi.Praveen@Projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.