Service Transition Manager - RAN & Access Transport

Operations Service Transition Manager with knowledge of RAN and Access Transport required to work for leading mobile operator.

Contract to end June 2022. Berkshire.

Knowledge and Experience.

Sufficient knowledge in a technical, scientific or specialised field with understanding of the theoretical concepts and principles, often acquired through professional or academic qualification or through extensive practical experience

Integration of operations or services which are generally related in nature and objective and where there is a requirement for coordination with associated functions

Interaction requires reasoning aimed at causing action or acceptance by others

• Has clear experience of their domain with knowledge of technologies within it
• Experience of managing service delivery in a multi partner/vendor environment
• Experience in driving interoperability across services with a consistent ITIL Service Strategy to Design defined to enable transition and Operate.
• The ability to decompose problems, collaborate, deliver sound decision making and communicate effectively
• Understanding the importance of customer experience in delivering new technologies and services
• Demonstrable experience of driving security compliance to agreed standards as part of technology delivery quality gate approach in order to protect customer and employee experience
• Familiar with best practice Service Management frameworks and security controls (e.g. ITIL, ISO27001)
• Demonstrable understanding of Operational process and utilisation of OSS to achieve the ability to operate new technologies and services effectively

Key Responsibilities

• Service Acceptance / Readiness & Operational delivery of technology (100%)
• Continual Service Improvement (Embedded)

Project People is acting as an Employment Business in relation to this vacancy.