SERVICE OPERATIONS MANAGER

Service Operations Manager.

Reading.

You will be acting as the escalation point for incident management and provide assurance and reporting to stakeholders. Reporting and monitor KPI`s providing valuable insight. predicting and prevent negative impacts on the network. Supporting CSI initiatives and engage effectively with shareholders and suppliers. You will ideally come from a telecoms, fixed line or MVNO background and have experience in Service/Operations/problem management. ITIL certified with some experience in Six Sigma and Agile. This role also offers flexible working.

If this sounds like something you are interested in please send your CV to simmone.west@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.