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Service Management Architect / CASD Architect

Job Title: Service Management Architect / CASD Architect
Contract Type: Permanent
Location: Basingstoke, Hampshire
Salary: Salary and Benefits
Start Date: ASAP
REF: FJS/P/CASDArch/LS_1578049441
Contact Name: Leanne Summers
Contact Email:
Job Published: over 1 year ago

Job Description

Service Management Architect / CASD Architect - Permanent - Basingstoke, Hampshire

A global IT services company is searching for a Service Management Architect to join their team on a permanent basis in Basingstoke.

A national security clearance is required for this role but candidates not holding this level of clearance will be considered.

The Service Management Architect / CASD Architect will design the CASD solution that will be used and become the standard ITSM offering.


  • Analysis of configuration requirements based on customer typical deployment requirements
  • Design of feature/component configuration based on documented requirements
  • Providing guidance and consultation to integration design and development
  • Building CASDM feature/component configuration package
  • Testing features and deployment against test criteria


  • Responsibility for technical input to qualification and business approval meetings, designing larger more complex solutions.
  • Shape technical proposals to be commercially acceptable to the customer and may make solution/service trade-offs.
  • Define the approach to larger/more complex solution development and acceptance testing, controlling technical scope and the work of the design team in order to ensure an acceptable cost structure.

Skills and Experience Required:

  • Experience in Architecting ITSM designs with CA service desk
  • Develop and deliver the platform
  • Comfortable in working in teams and with senior stakeholders
  • System Manager experience beneficial

To apply, please send your CV to

Project People is acting as an Employment Agency in relation to this vacancy.