Service Designer - RAN - Mobile Telecoms

Service Designer - RAN - Mobile Telecoms - Berkshire - 6-12 month contract.

Role:

• Provide Service Design capabilities across the Legacy and Transformed Technology, Service and Business environments
• Ensure Service Design supports operations maturity aspirations and is aligned to business strategies over the next 5 years
• Underpin the SO&A CoE Service Readiness accountability and ensure that Service Transition with partners is effective
• Ensure Service designs underpin Service Management and Operational requirements
• Consolidation and standardisation of key Service Design processes and polices and ensure they are embedded across internal and Partner organisations
• Ensure that Technology and service deliveries are delivering against our operational strategy requirements and in turn providing the right outcomes for our customers through effective;
  • Service Design
  • Configuration Management - central to all RAN Network delivery and operation
  • Automation
  • Process development requirements and outcomes
• Evaluation of supplier capability assessments
• Refinement of In-life operational processes to assure stability and operational effectiveness

Essential skills:

• Experience of Service Design In Radio Access Network technologies e.g. the management of Network utilising OSS to achieve effective end to end Operational Service Design.
• Technical expertise working for a telco specially in a RAN operational environment combined with an understanding of other Ops service design requirements needed to operate across different functions
• Proven track record in defining services to run, operate and change a combination of on premise (private), hybrid and public cloud-based solutions
• An awareness and understanding of the Technology & Operations vision and strategy.
• Familiar with best practice Service Management frameworks and security controls (eg. ITIL, ISO27001)
• Relevant experience of RFQ, RFP evaluation and contract definition in Service Management.
• Proven track record in defining services to run, operate and change in a complex multi-sourced Managed Service environment Stakeholder management at 'C' level.
• The ability to Problem solve and develop tactical and strategic solutions within constrained environments.

Project People is acting as an Employment Business in relation to this vacancy.