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Service Designer - RAN - Mobile Telecoms

Job Title: Service Designer - RAN - Mobile Telecoms
Contract Type: Contract
Location: Berkshire, England
Salary: Negotiable
Start Date: ASAP / January 2022
Duration: 12 months
REF: X/Ops/SD/RAN_1638355688
Contact Name: Sara Rowe
Contact Email:
Job Published: about 2 months ago

Job Description

Service Designer - RAN - Mobile Telecoms - Berkshire - 6-12 month contract.


  • Provide Service Design capabilities across the Legacy and Transformed Technology, Service and Business environments
  • Ensure Service Design supports operations maturity aspirations and is aligned to business strategies over the next 5 years
  • Underpin the SO&A CoE Service Readiness accountability and ensure that Service Transition with partners is effective
  • Ensure Service designs underpin Service Management and Operational requirements
  • Consolidation and standardisation of key Service Design processes and polices and ensure they are embedded across internal and Partner organisations
  • Ensure that Technology and service deliveries are delivering against our operational strategy requirements and in turn providing the right outcomes for our customers through effective;
    • Service Design
    • Configuration Management - central to all RAN Network delivery and operation
    • Automation
    • Process development requirements and outcomes
  • Evaluation of supplier capability assessments
  • Refinement of In-life operational processes to assure stability and operational effectiveness

Essential skills:

  • Experience of Service Design In Radio Access Network technologies e.g. the management of Network utilising OSS to achieve effective end to end Operational Service Design.
  • Technical expertise working for a telco specially in a RAN operational environment combined with an understanding of other Ops service design requirements needed to operate across different functions
  • Proven track record in defining services to run, operate and change a combination of on premise (private), hybrid and public cloud-based solutions
  • An awareness and understanding of the Technology & Operations vision and strategy.
  • Familiar with best practice Service Management frameworks and security controls (eg. ITIL, ISO27001)
  • Relevant experience of RFQ, RFP evaluation and contract definition in Service Management.
  • Proven track record in defining services to run, operate and change in a complex multi-sourced Managed Service environment Stakeholder management at 'C' level.
  • The ability to Problem solve and develop tactical and strategic solutions within constrained environments.

Project People is acting as an Employment Business in relation to this vacancy.