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Service Delivery Manager - SIAM/Event Management

Job Title: Service Delivery Manager - SIAM/Event Management
Contract Type: Contract
Location: Portsmouth, Hampshire
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: to 31/07/2020
REF: X/SDM/Sara_1585070852
Contact Name: Sara Rowe
Contact Email: sara.rowe@projectpeople.com
Job Published: 8 days ago

Job Description

Service Delivery Manager - SIAM / Event Management

Contract to 31st July 2020. Portsmouth/Flex working

Role Purpose

We have an opportunity within the Optimised Service Delivery team for an experienced SIAM Service Delivery Manager within Event Management.

The ideal candidate will be a self-starting and motivated service manager that is able to demonstrate ownership and customer focus.

This role will involve working with a high profile customer and account team requiring excellent skills within Event Management.

Knowledge of SIAM would be advantageous.

Key Performance Indicators

  • A passion for quality and attention to detail.
  • Experience within Event Management
  • ITIL
  • Knowledge of SIAM
  • An understanding of Service Delivery Management standards & practices.
  • Ability to work in a virtual team.
  • Strong Analytical skills.
  • Ability to be flexible and work into other teams.
  • Good working knowledge of ServiceNow.
  • Good interpersonal skills.
  • First class organisational skills.
  • Technical understanding.
  • Ability to communicate to a high standard within the team and to the leadership teams.

Project People is acting as an Employment Business in relation to this vacancy.