Service Delivery Manager - SIAM/Event Management

Service Delivery Manager - SIAM / Event Management

Contract to 31st July 2020. Portsmouth/Flex working

Role Purpose

We have an opportunity within the Optimised Service Delivery team for an experienced SIAM Service Delivery Manager within Event Management.

The ideal candidate will be a self-starting and motivated service manager that is able to demonstrate ownership and customer focus.

This role will involve working with a high profile customer and account team requiring excellent skills within Event Management.

Knowledge of SIAM would be advantageous.

Key Performance Indicators

• A passion for quality and attention to detail.
• Experience within Event Management
• ITIL
• Knowledge of SIAM
• An understanding of Service Delivery Management standards & practices.
• Ability to work in a virtual team.
• Strong Analytical skills.
• Ability to be flexible and work into other teams.
• Good working knowledge of ServiceNow.
• Good interpersonal skills.
• First class organisational skills.
• Technical understanding.
• Ability to communicate to a high standard within the team and to the leadership teams.

Project People is acting as an Employment Business in relation to this vacancy.