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Senior Service Architect

Job Title: Senior Service Architect
Contract Type: Permanent
Location: Dublin, Republic of Ireland
Industry:
Salary: Negotiable
Start Date: ASAP
REF: Snr SA_1653377873
Contact Name: Nicole Craig
Contact Email: Nicole.Craig@projectpeople.com
Job Published: about 1 month ago

Job Description

Role: Senior Service Architect

Location: Dublin, Ireland

Length: Permanent

The Role:

A leading global IT company are looking for an experienced Senior Service Architect to join their team on a permanent basis.

As Service Architect you will be responsible for customer end-to-end service designs and act as design authority on larger or more complex solutions.

Key Accountability's:

  • Identify, design and deliver service architectures, strategies, and specific solutions.
  • Guide the design & development of integrated solutions to meet current and future business needs.
  • Act as SME within a project or service delivery team, from the transition of design into live service.
  • Writing coherent, concise and readable service documentation.
  • Interacting with senior stakeholders & clients to convey ideas and thoughts.

Key Skills:

  • At least 3+ years experience within Service Architecture or a similar level role.
  • Detailed knowledge of service management concepts and techniques.
  • Understanding of the Acceptance into Service Process, how it applies to a new service and a change to a existing service.
  • Strong operational understanding of service supply chains.
  • Experience of Service Operating Model Design for major IT systems.
  • Working commercial knowledge of contractual obligations and associated constraints.
  • Substantial experience of running workshops.
  • Experience of Operational support for Cloud & Hybrid Solutions.
  • Excellent leadership, communication and negotiating skills.

Project People is acting as an Employment Agency in relation to this vacancy.