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Security Cleared Desktop 2nd Line Support Engineer

Job Title: Security Cleared Desktop 2nd Line Support Engineer
Contract Type: Contract
Location: Southampton, Hampshire
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: 3-mnths rolling
REF: FJS-C-SCdesktop1_AD_1562843732
Contact Name: Alice Davis
Contact Email: alice.davis@projectpeople.com
Job Published: 10 days ago

Job Description

Security Cleared Desktop 2nd Line Support Engineer is urgently required by our Global IT Services Client, for a rolling 3-month contract to be based in either Southampton or Oxford.

The role itself encompasses managing fault calls, service requests and planned changes, VOIP telephony support, High level AV support, VIP Support, Smart-Hands support and manning the a 'TechDeck'. (PC/Laptop builds, OS configuration, AD administration, some hardware repair) Windows 10 . This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Call management. Some project work may be required.

Skills Mandatory


Strong organisational and admin skills.
Attention to detail
Deskside capabilities
Stock control
Office 365
Windows 10 experience - desirable
Documentation creation - desirable
AV knowledge and experience - desirable

A national security clearance is required for this role but candidates not holding this level of clearance will be considered

Project People is acting as an Employment Business in relation to this vacancy.