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Retail Customer Advisors - Mobile Telecoms

Job Title: Retail Customer Advisors - Mobile Telecoms
Contract Type: Permanent
Location: Coleraine, County Londonderry
Industry:
Salary: Negotiable
Start Date: ASAP
REF: P/RCA/NI/SARA_1629714644
Contact Name: Sara Rowe
Contact Email: sara.rowe@projectpeople.com
Job Published: 3 months ago

Job Description

Retail Customer Advisors - In Store

Leading Mobile Telecoms Company - Coleraine - Permanent

Exciting new opportunities !

Are you customer focused? Do you go beyond the expected? Are you a friendly and ambitious individual who would love to join an award winning retail team?

Sound like you?

We have exciting new roles for Retail Customer Advisors based in Coleraine - 16hrs per week.

Responsibilities:

Offer solutions to customers with general mobile or network queries (we'll teach you how to answer these!)

  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • Matching our products and services to our customer's needs, and selling them our amazing state of the art products and services.
  • Achieving personal and store KPI's
  • You may be asked to work evenings or weekends depending on your shift work.

  • Basic salary plus OTE
  • A brand new smartphone on an Unlimited data plan
  • On-target bonus of 25%, paid out monthly based on your store's performance
  • Individual bonus accelerators for high performers
  • Great discounts with our Perks at Work scheme
  • Flexible working hours/shifts
  • Great training courses and career development opportunities

Skills/background required:

Previous sales experience highly desirable

Ability to provide an amazing customer experience

Project People is acting as an Employment Agency in relation to this vacancy.