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Retail Customer Advisors - Mobile Telecoms

Job Title: Retail Customer Advisors - Mobile Telecoms
Contract Type: Permanent
Location: Cambridgeshire, England
Industry:
Salary: Negotiable
Start Date: ASAP
REF: P/RCA/SARA_1629275231
Contact Name: Sara Rowe
Contact Email: sara.rowe@projectpeople.com
Job Published: 2 months ago

Job Description

Retail Customer Advisors - In Store

Leading Mobile Telecoms Company - Cambridgeshire and Suffolk - Permanent

Exciting new opportunities !

Are you customer focused? Do you go beyond the expected? Are you a friendly and ambitious individual who would love to join an award winning retail team?

Sound like you?

We have exciting new roles for Retail Customer Advisors based in Newmarket, Huntingdon, Bury St Edmunds and Ipswich varying from 12hrs per week to 37.5 hrs per week (weekends required)

Responsibilities:

Offer solutions to customers with general mobile or network queries (we'll teach you how to answer these!)

  • Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
  • Matching our products and services to our customer's needs, and selling them our amazing state of the art products and services.
  • Achieving personal and store KPI's
  • You may be asked to work evenings or weekends depending on your shift work.

  • Basic salary plus OTE
  • A brand new smartphone on an Unlimited data plan
  • On-target bonus of 25%, paid out monthly based on your store's performance
  • Individual bonus accelerators for high performers
  • Great discounts with our Perks at Work scheme
  • Flexible working hours/shifts
  • Great training courses and career development opportunities

Skills/background required:

Previous sales experience highly desirable

Ability to provide an amazing customer experience

Project People is acting as an Employment Agency in relation to this vacancy.