Proposition Development Lead -Voice/Airtime/Tariff

Proposition Development Lead needed to work for a well loved brand within telecoms that offers a hybrid way of working with 2 days in the office once restrictions have been lifted. The role will involve the following:

• Define, develop and deliver mobile voice/airtime propositions (with a focus on tariffs and add-ons) that deliver a great customer experience and support commercial objectives.
• Own the overall business cases, commercial strategy and delivery plan and act as sign-off point for all proposition scope and requirements.
• Supervise proposition development end to end, and collaborate across the wider business to ensure that the vision and strategy is translated across delivery and execution.

Key Responsibilities:

• Work with Props Execution team and other key functions (Tech & Ops, Finance, Legal, Compliance) to ensure each proposition element is delivered as per design brief.
• Ensure GTM and Marketing teams are provided with clear and timely briefs to enable high quality E2E proposition launch.
• Deliver fully packaged proposition (design requirements, brand book, service blueprint, KPIs, reporting) to in-life team when time is right.
• Communicate and present updates and vision to our Customer Leadership Team to drive awareness and alignment on strategy and roadmap.
• Communicate dependencies and risks clearly to the Head of Propositions and be ready to escalate and ask for support when required.

Experience needed:

• Previous proposition, commercial or product/service marketing experience in telecoms, Fixed line/Broadband or an MVNO.
• Ability to balance a commercial mindset with a consideration for long-term brand growth to ensure propositions perform against both metrics.
• A big thinker, who can ask the right questions to take a strategy, process or idea from good to brilliant.
• Experience developing business cases, RFPs, partner relationships.
• A customer champion within the business to drive effective decision making and to ensure all ideas and plans are anchored in clear customer insight.
• Strong stakeholder management skills with the ability to influence and control.
• Comfort with change and ambiguity with ability to adapt quickly to changing situations.
• Experience working on both long and short term proposition plans/launches.

For finer details on the role please contact Amanda Cager - Amanda.cager@projectpeople.com - 07796 302988.

Project People is acting as an Employment Business in relation to this vacancy.