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Project Coordinator (IT Hardware project-Onsite role)

Job Title: Project Coordinator (IT Hardware project-Onsite role)
Contract Type: Contract
Location: Wakefield, West Yorkshire
Industry:
Salary: Negotiable
REF: CM/PCO_1655218187
Contact Name: Cauvery Machaiah
Contact Email: Cauvery.Machaiah@projectpeople.com
Job Published: about 2 months ago

Job Description

The Project Coordinator will work as part of a small team delivering IMAC and Refresh Services to the Client. The Project Coordinator's role will include the following:

  • The receipt of IMAC Requests on the ServiceNow toolset, checking for compliance with the minimum data set requirements and accepting/rejecting requests as appropriate.
  • Schedule engineer site visits to refresh end of life hardware.
  • Liaise with Client's Project Managers and Users to clarify and agree requirements, delivery, installation/de-installation and collection dates.
  • Coordinating with the delivery teams to:
    • Call-off stock and arranging delivery of hardware.
    • Request engineer site visits.
    • Arranging the collection of hardware from customer sites.
  • Monitoring overall end-to-end progress on IMAC Requests and escalating issues to ensure that they are completed within SLA, pausing/re-starting the SLA Clock where appropriate.
  • Updating and maintaining IMAC Requests on the ServiceNow Toolset and
  • Producing, updating and distributing Project Schedules and Reports

Project People is acting as an Employment Business in relation to this vacancy.