Project Coordinator (IT Hardware project-Onsite role)

The Project Coordinator will work as part of a small team delivering IMAC and Refresh Services to the Client. The Project Coordinator's role will include the following:

• The receipt of IMAC Requests on the ServiceNow toolset, checking for compliance with the minimum data set requirements and accepting/rejecting requests as appropriate.
• Schedule engineer site visits to refresh end of life hardware.
• Liaise with Client's Project Managers and Users to clarify and agree requirements, delivery, installation/de-installation and collection dates.
• Coordinating with the delivery teams to:
• Call-off stock and arranging delivery of hardware.
• Request engineer site visits.
• Arranging the collection of hardware from customer sites.
• Monitoring overall end-to-end progress on IMAC Requests and escalating issues to ensure that they are completed within SLA, pausing/re-starting the SLA Clock where appropriate.
• Updating and maintaining IMAC Requests on the ServiceNow Toolset and
• Producing, updating and distributing Project Schedules and Reports

Project People is acting as an Employment Business in relation to this vacancy.