Project Administrator / Demand Analyst

Perm

Reading / Hybrid

Main Purpose

To be first point of contact for demand , responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery.

Key Responsibilities

• To effectively process all Service Order Requests that are received by the Cornerstone Demand team. Use key business reports and financial information to ensure that requests are within Cornerstone business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request.
• Validate Build Orders in conjunction with the Build Assessment Pack (BAP) process. Ensure customer PO is provided and correct prior to informing Delivery area to proceed to MS6. Review BAP at MS6 ensuring all details are present and correct prior to onward instructing Cornerstone supplier to deliver the build order.
• To effectively process all Change Requests that are received by the Cornerstone Demand team. Use key business reports and financial information to ensure that requests are within Cornerstone business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review. To coordinate shared mailbox activities, ensuring key stakeholders receive regular and meaningful updates with regards to their request.
• To support, develop and maintain business relationships by working with internal & external stakeholders to deliver quality demand profiles. Ensure relevant stakeholders are aligned with Cornerstone demand strategies, understand Cornerstone supplier strategies and are regularly updated to any changes to ensure continued customer engagement.

Person Specification

• Intermediate Excel skills
• Intermediate MS Office knowledge
• Accuracy & attention to detail
• Able to work on own initiative
• Clear communicator
• Team player
• Ability to work to deadlines
• Demonstration of working
• accurately within pre-defined guides and processes
• Must be agile and adept at dealing with change at short notic