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Programme Delivery Lead - Acquisition

Job Title: Programme Delivery Lead - Acquisition
Contract Type: Contract
Location: Reading, Berkshire
Salary: Negotiable
Start Date: asap
Duration: till end 2023
REF: pp/ck/ProgrammeDel_1664359562
Contact Name: Caroline Kennedy
Contact Email:
Job Published: 2 months ago

Job Description

Programme Delivery Lead - Acquisition

FTC until end of 2023


Through the Hardy OSS Programme, we are transforming the way that we operate. OSS stands for Operational Support Services, The Legal Property team and the Property function have already benefitted from an early implementation of Site Tracker, a new digital workflow platform, for lease renewal work. We are working in conjunction with E/// to deliver the Programme.

We are seeking a Programme Delivery Lead to Co-ordinate the activities of the Property and Legal function in understanding the demands of the Hardy OSS Programme and interfacing with the Hardy OSS Programme Management team, planning for these and ensure that the Team are well placed to support, attending meetings alongside other members of the function and following up on communications and actions.

What the Programme Delivery Lead can expect to be doing:

  • Representing the Delivery Forums being responsible for driving closure to Solution Concerns raised by the Change community and SMEs
  • Support Process Owners and SMEs by co-ordinating inputs into design, involvement in design changes, user acceptance activities, communications and a train the trainer approach to roll out
  • Work alongside the Property and Legal function in monitoring and logging defects and issues with the live environment and pursuing fixes from our Hardy OSS supplier.
  • Develop processes to ensure data gaps and document artefacts are minimised prior to full roll out of solution and manage suppliers to ensure compliance
  • Co-ordiante with Commercial team to ensure any supplier contracts are in place to support delivery of Hardy OSS
  • Provide 360 degree vision of the Hardy OSS Activities that benefit or impact the team
  • Close liaison and interface with the Property and Legal team and other relevant functions
  • Forward Planning and co-ordination of Property and Legal team interface into Hardy OSS
  • Analysis of Business Services Catalogue / Processes vs delivery
  • Mapping and re-mapping of business processes
  • User acceptance testing activities

The successful Programme Delivery Lead will have:

  • Project management experience / qualifications
  • Strong collaboration and stakeholder engagement
  • A tolerance for change and change management skills
  • Working knowledge of telecoms - specifically around acquisition
  • In house property experience
  • knowledge of business transformation programmes (nice to have)

To apply for the Programme Delivery Lead please send your CV to

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