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Process Manager/Analyst - Telecoms

Job Title: Process Manager/Analyst - Telecoms
Contract Type: Permanent
Location: Reading, Berkshire
Industry:
Salary: Negotiable
Start Date: A.S.A.P
REF: AC/88163_1585325080
Contact Name: Amanda Cager
Contact Email: amanda.cager@projectpeople.com
Job Published: 4 months ago

Job Description

Great opportunity to work for a leading mobile telecoms infrastructure company with state of the art offices in central Reading along with great benefits and a flexible working policy.

What the role will be doing:

  • Identify, research and create undocumented processes (level 1 to 5)
  • Continual review and improvement of existing ones (level 1 to 5)
  • Assure process compliance
  • Define SLA's and manage their delivery through MI/dashboards/Governance
  • Obtain internal and external feedback and sign off through relevant governance forums
  • Create and maintain document catalogue
  • Create and maintain definitions and roles document
  • Create and maintain RACI

What experience is needed:

  • Experience of large scale processes along with document control/management.
  • Process Management - researching current processes, streamlining processes and designing new processes (levels 1-5 - high to low level).
  • Apply best practice methodology.
  • Ability to challenge and influence key stakeholders.
  • I-server experience and MS Visio desirable.
  • Previous telecoms experience is also desirable.

For finer details on the role please contact Amanda Cager - Amanda.cager@projectpeople.com - 01628 762270.

Project People is acting as an Employment Agency in relation to this vacancy.