Process Manager/Analyst - Telecoms

Great opportunity to work for a leading mobile telecoms infrastructure company with state of the art offices in central Reading along with great benefits and a flexible working policy.

What the role will be doing:

• Identify, research and create undocumented processes (level 1 to 5)
• Continual review and improvement of existing ones (level 1 to 5)
• Assure process compliance
• Define SLA's and manage their delivery through MI/dashboards/Governance
• Obtain internal and external feedback and sign off through relevant governance forums
• Create and maintain document catalogue
• Create and maintain definitions and roles document
• Create and maintain RACI

What experience is needed:

• Experience of large scale processes along with document control/management.
• Process Management - researching current processes, streamlining processes and designing new processes (levels 1-5 - high to low level).
• Apply best practice methodology.
• Ability to challenge and influence key stakeholders.
• I-server experience and MS Visio desirable.
• Previous telecoms experience is also desirable.

For finer details on the role please contact Amanda Cager - Amanda.cager@projectpeople.com - 01628 762270.

Project People is acting as an Employment Agency in relation to this vacancy.