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Process Analyst - Permanent role - Reading, Berkshire

Job Title: Process Analyst - Permanent role - Reading, Berkshire
Contract Type: Permanent
Location: Berkshire, England
Salary: Negotiable
Start Date: ASAP
REF: PP/P/PERMPA/FC_1555491565
Contact Name: Fred Cope
Contact Email:
Job Published: 11 months ago

Job Description

Process Analyst - Permanent role - Reading, Berkshire

We are currently recruiting for a Business Process Analyst to support and deliver process improvement expertise to my client.

This is a permanent role working for a rapidly growing Mobile Telecoms company based in Reading. My client have recently moved to lovely new offices, easy access to the M4 and parking on site.

As Process Analyst you will be working within Business Assurance as part of the BPA team. We are looking for someone with strong Process background who is able to foster great relationships across the business and with key Stakeholders and Process Owners.


  • Deliver new and updated business processes to the business
  • Ensure integrity of documents within the process repository to create and amend process diagrams applying BPMN
  • Work closely with process owners, ensure all hand-offs have demonstrable controls and ownership and delivered processes are repeatable, measurable, achievable and continuously improve processes through established governance and engagement channels
  • Champion the use of process governance across the business
  • Process Performance measurement
  • Continued process improvement

Essential Skills & Experience Required:

  • Must have proven experience working as a Business Process Analyst
  • Strong process analysis and documentation using recognised standards including BPM, ITIL, COBIT, Lean, Six Sigma etc.
  • Knowledge of process notation (BPMN, ideally BPMN 2.0) and Process repositories (eg Signavio)
  • Demonstrable experience in Project planning, process mapping, process evaluation and development
  • Ability to plan and facilitate workshops and meetings to deliver an agreed outcome
  • Strong interpersonal skills
  • Ability to work in fluid, high pressure environments and on multiple projects to tight deadlines.

Please apply via this site in the first instance or send a CV with covering note to

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