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Operations Administrator

Job Title: Operations Administrator
Contract Type: Contract
Location: Glasgow, Scotland
Industry:
Salary: Competitive Rates
Start Date: ASAP
Duration: 12 Months
REF: TI-PP-OpsAdmin_1578502107
Contact Name: Tom Irvine
Contact Email: Tom.Irvine@projectpeople.com
Job Published: 9 months ago

Job Description

Project People are currently partnered with a leading telecoms business in the search for an Operations Administrator.

If you are an individual who enjoys working as part of a team whilst developing your own technical skills then this could be the role for you!

Your responsibilities as Operations Administrator will include;

  • Managing and updating our customer database whilst liaising with the vendors and performance managers.
  • Weekly and monthly data reconciliations.
  • Providing updates on customer accounts for internal and external stakeholders such as; balance change. exclusions, debt sale, disconnections / re-connections.
  • Investigating any discrepancies in status and/or balance between in house database and vendors.
  • Query management from internal and external Stakeholders.
  • Supporting case management and providing feedback on incorrect cases raised.

The ideal Operations Administrator will have;

  • Good working knowledge of the Microsoft office suite (and experience of using in-house database systems).
  • Strong MS Excel & MS Access skills and good attention to detail.
  • Excellent written and verbal communication skills.
  • Good stakeholder management skills.
  • Ability to plan, organise, prioritise and oversee activities to efficiently meet business objectives.
  • Ability to operate current company systems such as PeopleSoft and SingleView preferred.

To find out more about this exciting opportunity contact tom.irvine@projectpeople.com or APPLY NOW!

Project People is acting as an Employment Business in relation to this vacancy.

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