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Operations Administrator

Job Title: Operations Administrator
Contract Type: Contract
Location: Glasgow, Scotland
Salary: Competitive Rates
Start Date: ASAP
Duration: 12 Months
REF: TI-PP-OpsAdmin_1578502107
Contact Name: Tom Irvine
Contact Email:
Job Published: over 1 year ago

Job Description

Project People are currently partnered with a leading telecoms business in the search for an Operations Administrator.

If you are an individual who enjoys working as part of a team whilst developing your own technical skills then this could be the role for you!

Your responsibilities as Operations Administrator will include;

  • Managing and updating our customer database whilst liaising with the vendors and performance managers.
  • Weekly and monthly data reconciliations.
  • Providing updates on customer accounts for internal and external stakeholders such as; balance change. exclusions, debt sale, disconnections / re-connections.
  • Investigating any discrepancies in status and/or balance between in house database and vendors.
  • Query management from internal and external Stakeholders.
  • Supporting case management and providing feedback on incorrect cases raised.

The ideal Operations Administrator will have;

  • Good working knowledge of the Microsoft office suite (and experience of using in-house database systems).
  • Strong MS Excel & MS Access skills and good attention to detail.
  • Excellent written and verbal communication skills.
  • Good stakeholder management skills.
  • Ability to plan, organise, prioritise and oversee activities to efficiently meet business objectives.
  • Ability to operate current company systems such as PeopleSoft and SingleView preferred.

To find out more about this exciting opportunity contact or APPLY NOW!

Project People is acting as an Employment Business in relation to this vacancy.