Operations Administrator

Project People are currently partnered with a leading telecoms business in the search for an Operations Administrator.

If you are an individual who enjoys working as part of a team whilst developing your own technical skills then this could be the role for you!

Your responsibilities as Operations Administrator will include;

• Managing and updating our customer database whilst liaising with the vendors and performance managers.
• Weekly and monthly data reconciliations.
• Providing updates on customer accounts for internal and external stakeholders such as; balance change. exclusions, debt sale, disconnections / re-connections.
• Investigating any discrepancies in status and/or balance between in house database and vendors.
• Query management from internal and external Stakeholders.
• Supporting case management and providing feedback on incorrect cases raised.

The ideal Operations Administrator will have;

• Good working knowledge of the Microsoft office suite (and experience of using in-house database systems).
• Strong MS Excel & MS Access skills and good attention to detail.
• Excellent written and verbal communication skills.
• Good stakeholder management skills.
• Ability to plan, organise, prioritise and oversee activities to efficiently meet business objectives.
• Ability to operate current company systems such as PeopleSoft and SingleView preferred.

To find out more about this exciting opportunity contact tom.irvine@projectpeople.com or APPLY NOW!

Project People is acting as an Employment Business in relation to this vacancy.