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On-Site Technician

Job Title: On-Site Technician
Contract Type: Contract
Location: Oxford, Oxfordshire
Industry:
Salary: Negotiable
REF: PP/AP/C/OST_1625837369
Contact Name: Abhishekta Pandey
Contact Email: Abhishekta.Pandey@projectpeople.com
Job Published: 25 days ago

Job Description

On site Technician

Oxford

Full time Contract

I am currently Looking for candidates who are looking for work with a learning aptitude and want to get the IT Industry. Someone who is up & coming, high performing, is self-directed, can independently manage their time, and take pride in delivering high-quality work.

Role Purpose

Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction May be mobile or based on site at a customer building or campus. Works without supervision and has depth of specialisation or able to work on a wide range of systems. Supports less experienced On site Technicians in maintaining the availability of the IT service experienced by end users.

Key Account abilities

  • Technical Capability. Works within a team as a noted expert with a wide range of systems or in-depth product knowledge without supervision helping to define and implement technical best practice. Ensures effective planning and implementation of creative and innovative service changes.
  • Customer Relations. Establishes working relationships with the customer and relevant operational units, at the appropriate technical and / or management level, to understand the requirements of the customer's business in order to deliver and enhance the service.

Qualifications:

* Feedback from customers, Project Manager, Service Lines etc.
* Proven track record working with product authority and external vendor support teams.
* Proven track record of problem resolutions.
* Successful solution designs implemented.

**A national security clearance is required for this role but candidates not holding this level of clearance will be considered**

If you would like to apply for the roles of the role please submit your CV abhi.pandey@projectpeople.com

Abhishekta Pandey

IT Recruitment Consultant- Helping build highly talented and technical Block chain teams globally.

Project People is acting as an Employment Business in relation to this vacancy.