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Lead Development Manager - CRM & Ordering

Job Title: Lead Development Manager - CRM & Ordering
Contract Type: Permanent
Location: Reading, Berkshire
Salary: Negotiable
Start Date: A.S.A.P
REF: AC/881993_1631269921
Contact Name: Amanda Cager
Contact Email:
Job Published: 5 months ago

Job Description

This is a great opportunity for a Development Manager who wants to step up into a senior management position and is working for a high profile, well loved brand with great benefits on offer such as car allowance, bonus, flexible working and lots of other great flexible benefits.

The purpose of the role is to lead the day-to-day development of front-end BSS functions for consumer and enterprise; from explore to order submission, managing key development partners and internal teams. Collaborate with partners to produce clear development plans, demonstrating delivery of capability with a focus on quality and outcomes.

Manage the effective and efficient use of IT development environments, ensuring they meet the requirements of the projects, programmes and delivery stakeholder community enabling quality application development.

  • Managing partner teams to ensure environments are of quality and readily available on time for use
  • Ensure consistency of environment build and configuration
  • Environment build is suitable for the purpose of conducting key development activities
  • Drive effective work package management with partners, ensuring development standards

What the role will be doing:

  • Accountable for development undertaken within Consumer BSS from explore to order submission for all products & services, consumer and enterprise
  • Adherence with, and contribution to the evolution of platform security, working closely with the Security Directorate and Application Security Lead Development Manager
  • In collaboration with the Development Management Team, design a 'right size, right skills', team for front end BSS platforms
  • Work with the Testing & QA Management Team, design working practices, processes and introduce automation to assure development quality and streamline handover for testing and route to live
  • In collaboration with the Development & Architecture Management Teams, define the strategy for the next 3 years, reviewing annually and/or in line with business need, our technology roadmap and evolution to Agile working practices

What experience is needed:

  • Order management or CRM experience as a Development Manager, preferably in a large/established IT function
  • Ideally come from a background in telecoms, retail or finance
  • Extensive experience working on cross functional, cross business systems and platforms
  • Experience leading Agile development teams strongly preferred along with experience of Amdocs platform products an advantage, but not critical
  • Exceptional knowledge and experience of all aspects of development with exceptional knowledge of software development practices, processes, and tooling to support large scale enterprise solutions

For finer details on the role please contact Amanda Cager - - 07796 302988.

Project People is acting as an Employment Agency in relation to this vacancy.