Lead Credit & Collections Analyst

An exciting new opportunity has arisen for a Lead Credit & Collections Analyst with a major UK telecoms company - This is a Fixed Term Contract until February 2023, operating on a hybrid working model with the office located in Glasgow.

Responsibilities.

• Be an SME and key individual within the Transformation journey within the team.
• Be able to work quickly and effectively, with minimal supervision while still progressing tasks to plan and timings at the same time as ensuring high degree of accuracy always.
• Complete weekly planning reviews of action list, both new and current and track effectively to key checkpoints while ensuring Senior Managers are kept in the loop.
• Prompt escalation where necessary to Senior Managers and leaders.
• Work with current team SMEs and work to share the responsibilities and load effectively.
• Attend regular transformation meetings and be responsible for actions and further analysis.
• Ensure key stakeholders are aware of issues and progress timely and offer suggestions where relevant..
• Review and provide feedback and insight on our propositions, projects and services and consistently look for opportunities to support delivery of the company goals.
• Proactively collect, analyse, and interpret information to support the development of credit/ collections strategies, policies, and processes.
• Use your existing Excel and SAS knowledge to collect, analyse and work to assist in compiling of key data monitoring in new systems.
• Lead by example to ensure team development and understanding of new processes and systems is embedded quickly and seamlessly.
• When necessary, perform regular and ad-hoc tasks, producing useful insight, making, and communicating your recommendations while driving towards a successful conclusion that will add value to the contributions from the Credit Risk/ Collections team.

Skill, Experience and Qualifications

Must have experience and knowledge:

• Experience with a Credit Risk /Collections environment or role.
• Confident and articulate communication skills, both written and verbal with the ability to get your point across to all business levels.
• Ability to grasp new tasks and processes quickly and work under tight timescales.
• Open and flexible personality to deal with constantly evolving situations.
• Natural flair for collaborative style working.
• Leading a team or mentoring more junior members of the team.
• Proficient in Microsoft Office Word and PowerPoint.
• Advanced Excel skills: Macros, Pivots, VLOOKUP, conditional formatting etc. (VBA beneficial).
• Experience in analysing data using your strong SAS, SQL or similar language knowledge.
• Be engaged, enthusiastic and confident in leading team discussions.
• Analytical approach to problem solving.
• Attention to detail / concern for accuracy, and self-motivated with the ability to work under time pressure.

Nice to have experience and knowledge:

• A degree level or equivalent education in a numerate or analytical discipline.
• Experience working at a Senior/Lead Analyst level in a fast-paced organisation.

Project People is acting as an Employment Business in relation to this vacancy.