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IT SUPPORT - MANDARIN SPEAKING

Job Title: IT SUPPORT - MANDARIN SPEAKING
Contract Type: Permanent
Location: Madrid, Spain
Industry:
Salary: Competitive salary + benefits
Start Date: ASAP
REF: KK_SUPPORT_1573555238
Contact Name: Kerry Knight
Contact Email: kerry.knight@projectpeople.com
Job Published: 27 days ago

Job Description

IT Support

Madrid, Spain

Permanent

This leading telecoms company are seeking an experienced IT Support professional to join their busy IT team.

Your main responsibilities will include:

  • Provide IT support to local or regional users and log incidents, manage problems and requirement via ITIL service ticketing system
  • Troubleshoot all IT issues of users including but not limited to PC/mobility hardware, software and app, remote access (VPN), account and password, voice and video conference, security, network connectivity
  • Deliver IT orientation to new employees
  • Build-up and maintain IT infrastructure in terms of WAN/LAN network, telephones, audio and video conference, end user computing, printer, etc.;
  • Manage IT assets in the region and ensure accuracy of IT assets management
  • Manage outsourced engineers to deliver IT services up to our client's standards

You must have:

  • Strong experience in an IT support role
  • Fluent in Mandarin & English & Spanish
  • Experienced computer troubleshooting skills (Windows 7 and mac OS)
  • Good knowledge of Active Directory/DHCP/DNS/TCP/IP
  • Familiar with windows server and relevant permission
  • Familiar with Cisco telephone and conferencing systems
  • Networking skills such as managing network switch/firewall/etc

For more information please apply here or send a CV direct to kerry.knight@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.