IT/IP Project Manager - German speaking

Job title: IT/IP Project Manager

Job Location: Dusseldorf / Eschborn / Munich

Our client, a leading telecoms company is looking for a Fulfillment Responsible Project Manager (IT/IP areas) to join its team in Dusseldorf or other optional locations on a permanent basis.

Responsibilities:

• As the owner of the executor of business strategy, FR is responsible for customer demands management: insight into the customer network structure and customer demands, output the BP and delivery strategies accordingly.
• Responsible for customer relationship management: includes but not limited to customer relationship build up, maintenance and the management of customer communication mechanism.
• Lead the projects operation: Make the business plan and ensure the implementation of the delivery strategies and solutions. Lead the execution, find the solutions of possible disagreement and control the risks.
• Responsible for the customer satisfaction: End to End follow and solve the request of customer, deal with all the non-technical issues and possible complaint from the customer and get them solved. Ensure the continuously improvement of customer satisfaction.

Requirements:

• Demonstrated experience in service and customer communication.
• Minimum 5 years working experience in IT/IP project delivery
• Self-Starter, strong business acumen and analytical/ forecasting skills
• Strong verbal and written communications skills including presentation skills
• Outstanding client facing and presentation skills.
• Flexibility and adaptability.
• High flexibility and able to manage multiple tasks, being target oriented and able to work under pressure
• Ability to work in a culturally diverse, high paced organization
• Fluent German and English
• Travel is required.

Project People is acting as an Employment Agency in relation to this vacancy.