Job Title: | IT Delivery Coordinator (Security cleared-Onsite role) |
Contract Type: | Contract |
Location: | Wakefield |
Industry: | |
Salary: | Negotiable |
REF: | CM/PCO_1655218356 |
Contact Name: | Cauvery Machaiah |
Contact Email: | Cauvery.Machaiah@projectpeople.com |
Job Published: | almost 2 years ago |
Job Description
The Project Coordinator will work as part of a small team delivering IMAC and Refresh Services to the Client. The Project Coordinator's role will include the following:
- The receipt of IMAC Requests on the ServiceNow toolset, checking for compliance with the minimum data set requirements and accepting/rejecting requests as appropriate.
- Schedule engineer site visits to refresh end of life hardware.
- Liaise with Client's Project Managers and Users to clarify and agree requirements, delivery, installation/de-installation and collection dates.
- Coordinating with the delivery teams to:
- Call-off stock and arranging delivery of hardware.
- Request engineer site visits.
- Arranging the collection of hardware from customer sites.
- Monitoring overall end-to-end progress on IMAC Requests and escalating issues to ensure that they are completed within SLA, pausing/re-starting the SLA Clock where appropriate.
- Updating and maintaining IMAC Requests on the ServiceNow Toolset and
- Producing, updating and distributing Project Schedules and Reports
Project People is acting as an Employment Business in relation to this vacancy.
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