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IT 1st Line Desktop Support - Office 365

Job Title: IT 1st Line Desktop Support - Office 365
Contract Type: Permanent
Location: Reading, Berkshire
Industry:
Salary: Negotiable
Start Date: A.S.A.P
REF: AC/18865_1577982885
Contact Name: Amanda Cager
Contact Email: amanda.cager@projectpeople.com
Job Published: 9 months ago

Job Description

Great opportunity to work for an infrastructure services company that is going through an exciting time of development.

This will be reporting into the Infrastructure Manager, and will support the organisation by being responsible for responding to all incidents and requests that come into the IT Service Desk.

Role will include Hardware Management, System Access Management, Service Management, System Induction Training.

What the role will be doing:

This role will support the organisation by being responsible for responding to all incidents and requests that come into the IT Service Desk. The role will cover managing daily requests and support issues, escalating / reassigning where appropriate and prioritising accordingly, in line with laid down SLA's. It will also incorporate maintaining the Mobile & hardware inventory for the business and providing access to internal and shareholder systems as appropriate.

What experience is needed:

  • Some experience of working in a 1st line support role and Office 365.
  • Technically good with MS Desktop and Windows operating system.

For finer details on the role please contact Amanda Cager - Amanda.cager@projectpeople.com - 01628 762270.

Project People is acting as an Employment Agency in relation to this vacancy.