Job Title: | Incident Manager |
Contract Type: | Contract |
Location: | Wiltshire |
Industry: | |
Salary: | Negotiable |
REF: | IA/UN/EM/009_1652376506 |
Contact Name: | Uma Nidhi |
Contact Email: | Uma.Nidhi@projectpeople.com |
Job Published: | almost 2 years ago |
Job Description
Incident Manager
Security Cleared
Permanent & Contract
**A national security clearance is required for this role but candidates not holding this level of clearance will be considered**
Leading Managed Services Provider in the Defence Sector require a Incident Manager to join their successful Practice.
The role will primarily involve monitoring and event management on our clients' live system. Applicants must have subject matter level knowledge of a Monitoring Solution with experience in any of the below technologies being highly advantageous
- SolarWinds (SAM, NTA, NPM, VMAN)
- Ipswitch WhatsUp Gold
- Microsoft System Center Operation Manager (SCOM)
- Riverbed (AppResponse, NetIM)
- BMC Truesight
The Event Management Services shall include:
Raising and responding to Alerts, Events and Incidents, including handing off each of these to the relevant Resolver Group or service desk; Supporting the Authority to develop best practices (and if the Authority requests, implementing such practices) in relation to:
o Configuration of relevant systems with respect to Events and Alerts; and
o Activities which will result in the detection, notification, filtering and correlation of all Events and Alerts;
Your experience
- WINTEL monitoring
- Network monitoring
- Knowledge of SNMPv3, MIBs and O IDs
- Network Traffic Analysis
- 3rd Line Support in either WINTEL or Networks would be an advantage
- CCNA or other IT vendor certifications would be an advantage
If you are interested please apply via this ad in the first instance or send a CV with covering note to Uma.Nidhi@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
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